Practical Knowledge Management strategies

Do you need Knowledge Management?

  • Many businesses find that they can minimise, or even eliminate, the need for any specific 'knowledge management' by applying some simple good-practice information management techniques:
  • Logical IT network folder structures.
  • Logical IT file naming.
  • Better use of existing IT software.
  • Better email management.
  • We're happy to advise you, or your IT staff, on proven methods to get the best out of what you already have.

10 questions on the road to Knowledge Management

5 simple questions ...

  • How do you stop staff "reinventing the wheel", and how do your staff even know that "the wheel has been invented"?
  • How do you ensure that what is known to one member of your staff is known to everyone?
  • How do you convert the knowledge of an individual into a company asset?
  • How long does it take to brief a new staff member, or organise holiday or sickness cover?
  • How do you stop your email system getting clogged-up with "All Staff" emails?
  • Answer "I don't", or "I don't know", or "too long", to any of the above and a structured Knowledge Management system will improve the performance of your organisation.

... and 5 more

  • Do you know what you want to include in a Knowledge Management system?
  • Do you know how you intend to maintain a Knowledge Management system?
  • Do you already have a company intranet? Does it work? Who manages it?
  • Do you have a quality management system? Does everyone know where to find it? Is it easy to use?
  • Do you have the time, or the staff, to sort this out yourself?
  • Answer "No" to any of the above and I may be able to help you.
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